You can suspend the service for a while or completely refuse it both without leaving your home, and when you visit the nearest office with a passport.

In the application for deactivation, they indicate the passport number, phone number, the desired date for canceling the option.

If this is inconvenient, you can use an electronic assistant or just call the contact center.

Reasons for refusing the Internet

The widespread transition to wireless communication is forcing 3G to lose ground. WIFI is more convenient and often faster. Most often people refuse to go online from the phone:

• if the owner is an elderly person, he is not interested in the World Wide Web and does not want to pay for accidental keystrokes and does not want the accrued traffic;
• if the owner is a child and sits on the net for days on end;
• if you are planning a trip and you don’t want to pay significant amounts just to “check your mail”.

How to turn off the Internet on Velcom on your phone?

For denial of service a written statement is required, written according to the model established by the company. You can issue it at the Central Control Center or at the official partners of the operator.

When visiting the office, be sure to have a passport with you, disconnection or connection can be made only with the consent of the user. Make sure you have no debt.

How to fill out an application?

The client fills out the document himself or, if desired, a consultant will help him. The passport data of the client, an indication of the desire to terminate the contract, contact phone number, address, contract number, desired date of deactivation of the option, date and signature are indicated.

Other ways to disable:

1. USSD team. It can be difficult to get through to the contact center due to the large number of calls. The use of USSD commands is available around the clock, and if necessary, you can reactivate the option in the same way. To disable the option, enter the command * 126 * 1 * 1 # call.
2. Call from the phone. You can contact a consultant, giving your passport details and a desire to refuse the service. The service number is 411.
3. ISSA(network customer service). Access to it is provided to all new users. To set a password, dial the command USSD * 141 * 0 #. Disable the option using the electronic prompts. The changes will take effect within 24 hours after the request is entered.

Read about how to disable the 3G mobile Internet service on your phone and refuse it from various operators.

Operator tariffs

Mobile Internet:

Important. If you just reset the settings without giving up the option, and the service itself is provided by the operator, then the subscription fee will continue to be charged.

The convenience of temporary suspension of services is the ability to resume service at a desired moment on your own. In the event of a complete shutdown, a new conclusion of the contract will be required.

Base stations UMTS-900 are massively deployed in the capital this year. Indoor 3G coverage (in low-lying city quarters, buildings in dense urban areas, basements) of Minsk is close to one hundred percent, the operator plans to create a guaranteed connection and a stable connection speed for each house.

All major highways of the Brest and Gomel regions will have access to the technology; five UMTS-900 stations are already operating in Dzerzhinsk. A global update of the entire network is planned for May, which promises to improve the quality of reception. Completion of construction of the company's data center is promised in the fourth quarter of the year.

The mobile operator operating in Belarus and occupying the second place in this state in terms of the number of subscribers, Velcom, has been providing GSM communications to a huge number of people for almost two decades. We can say that the company is no longer young and, of course, in order to function successfully and meet the needs of its customers, a mobile operator must develop.

Cellular Trends

It's not a secret for anyone that today the Internet is coming out, and probably has already taken a leading position among the methods of communication between people. Today, even the simplest push-button phones are practically not produced without the function of access to the global network, not to mention smartphones and tablet PCs. The Velcom operator did not stay away from modern trends and for more than 10 years has been providing its subscribers not only with voice communication, but also with access to wireless Internet.

The quality of the service is quite high and is positively assessed by new and existing Velcom subscribers. Setting up the Internet in the case of mass access devices is quite simple and should not be difficult even for novice users of phones, smartphones and tablets. Let's talk about this in more detail below.

How to set up your phone

If we are talking about the simplest push-button telephone, but with support for Internet access and used in the Velcom network, setting up the Internet does not bring any problems to the owner at all, everything is done automatically in 99% of cases. This approach is provided by a special service called the "Settings Wizard". To access the Internet, the user only needs to register for the first time in the Velcom network - the Internet will be set up automatically, the phone will receive the necessary data for GPRS / MMS operation directly from the cellular network.

In the event that the settings do not come automatically, you can use USSD requests - dial * 135 * 0 # on the phone keyboard and press the call key. For subscribers of prepaid communication PRIVET there is a different way - the combination * 126 * 0 # and the same call key. In addition, any subscriber can use Velcom's Internet subscriber service system. Setting up the Internet using this system is carried out literally in two clicks of the mouse on the necessary items.

How to set up a smartphone or tablet

Most modern solutions running on Android are also capable of automatically configuring themselves to gain access to the Internet. If this did not happen, you need to follow several steps of the instructions “Setting up Velcom Internet on Android”.

These are the steps:

1. We turn off the smartphone (tablet PC).
2. We insert the Velcom SIM card into the smartphone (tablet PC).
3. We turn on the smartphone (tablet PC).
4. When the smartphone (tablet PC) boots up, the SIM card is detected and the user will be prompted to change the settings. You must accept the offer by clicking on the "Change" button.
5. Go to "Settings" and select the item "SIM Management". Next, you need to find a menu like "Data Transfer".
6. In the uploaded window, select the Velcom operator. Then an automatic download will take place, the process of which may take about one minute.
7. Perhaps the most important thing: Velcom Internet settings on Android must contain the correct access point. We find the corresponding item in the "Mobile network" menu, add a new APN and enter the following values. We fill in four points without fail:

• Name - The value must be Velcom.
• APN - vmi.velcom.by value.
• Proxy server - value 10.200.15.15.
• Port - value 8080.

We save the entered data and reboot the device. This completes the setup. Now you can enjoy all the benefits of access to the global network.

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Mobile operator Velcom Belarus is a reliable company that offers its customers optimal service conditions at a favorable cost. Having studied the existing Velcom tariffs, each subscriber can choose for himself the one that is most consistent with his needs and lifestyle. Tariff plans from Velcom include in their description the most clear and transparent conditions for connection - here you cannot face hidden additional fees or unexpected write-offs of money from the phone's balance.

The “Comfort” tariff offer from Velcom was developed and announced back in 2016. This is due to the constantly growing demand of modern subscribers for unlimited and stable Internet access. The use of social networks, instant messengers and other services installed on the phone is the reason for the rapid disappearance of traffic and the burning of gigabytes.

Velcom's "Comfort" tariffs are a revised line called "Smart" that the provider had earlier. The purpose of creating the offer is to maximize the satisfaction of Velcom's customers in Internet traffic, as well as the opportunity to significantly save on voice communications. Calls made within the 3G network are not charged. The main condition is that the mobile device must support 3G communication.

The line includes several tariffs, which will be discussed below.

Suitable for those who surf the Internet not too little, but also infrequently, for example, they mainly communicate on social networks. One gigabyte of traffic can be used to navigate online maps, play online, and view photos. The "Comfort" tariff from Velcom includes an unlimited amount of communication within the 3G network, 100 minutes for other subscribers and gigabytes of Internet.

A subscriber using "Comfort 2" has access to advanced features, a larger volume of traffic, which means more options for spending time on the Internet. This tariff from Velcom for two gigabytes allows you to watch videos, download photos and listen to music. It includes: unlimited communication on a 3G network, 200 minutes for communication with clients of other companies and two gigabytes of traffic on the Internet.

Suitable for active Internet users, often on social networks and video hosting. Velcom's client receives a large volume of traffic and included minutes in addition to unlimited 3G connection. The tariff includes: unlimited communication in the Velcom space, 300 minutes for communication with subscribers of other operators and four gigabytes of Internet.

Another suggestion that cannot be ignored. It will appeal to Velcom subscribers who regularly use mobile Internet and constantly download applications, music and videos. This includes: unlimited communication in the Velcom 3G space, 400 minutes of communication with other subscribers and eight gigabytes of network traffic.

Lemon Tariff

In 2019, the operator Velcom launched a new youth tariff plan called Lemon. Its main feature is unlimited use of social networks, as well as the ability to transfer included traffic to the next month. For customers over eight and under ten years old, connecting to the Lemon tariff will cost nine rubles and ninety kopecks per month.

Unlimited Internet traffic allows subscribers to be constantly online in such networks as Instagram, Vkontakte, Viber, as well as in the World of Tanks Blitz game. In addition, the tariff includes four gigabytes of traffic for all other online activities (it can be accumulated and carried over to the next month). A pleasant bonus is the provision of 100 minutes for calls to subscribers of other networks and free digital television Voka.

Clients of Velcom, who have connected the Lemon tariff, may not even think about a possible traffic overrun. If it resets to zero, the system will send a corresponding notification, after which the user will be able to receive an additional package (its cost is 2.5 rubles per gigabyte).

A person who has reached the age of majority can independently connect Lemon at any Velcom service point. You can also issue an offer for a younger client; this requires his passport and the presence of one parent (guardian) during the procedure.

Smart and Business Class

Velcom has two more advantageous tariff offers for active and business subscribers, which should be mentioned.

Business Class

This is a premium Velcom tariff, profitable and convenient for those who are used to always having access to stable communication and high-quality service. A user who subscribes to the "Business Class" gets an unlimited amount of minutes for voice communication and fast reliable Internet. The only drawback of the proposal is the rather high cost.

"Business class" will be appreciated by subscribers who have an active lifestyle, as well as the need to always be in touch. The tariff includes unlimited communication on the network and sending messages in any volume, as well as minutes for communication with subscribers of other Belarusian operators and international calls.

Conditions of the "Business Class" fare on Velcom:

No restrictions on the volume of traffic on the Internet at 3G speed;

Unlimited calls within your region;

Unlimited SMS sending via Velcom network;

Messages for 4.36 rubles to the phones of other operators;

MMS for 16.35 rubles;

300 minutes for calls (package for the CIS and European countries);

Benefits for roaming and long distance calls.

The described fare offer is as convenient as business class when flying on international airlines. It is able to satisfy the most demanding needs of subscribers who have the right to call various numbers without thinking about the cost of the service. This becomes most relevant in roaming, when the price of incoming and outgoing calls significantly increases. Mobile Internet is also at its best here - it is unlimited and has excellent speed.

The monthly fee for using the "Business Class" from Velcom is 108.89 rubles. The day the payment is debited is set in accordance with the tariff activation date. During the execution of the contract with Velcom, the client must make an advance payment.

Premium users can take advantage of a bonus: they can choose any phone number they like with a good discount. Numbers can be platinum (five identical digits in a row), diamond (last four digits) and gold (alternating six digits).

The tariff plan called "Smart" is one of the most advantageous offers from Velcom. The monthly fee is fifty-five rubles. By paying this amount, the subscriber can use the following services:

Unlimited Internet traffic;

Free communication in the Velcom network;

Free SMS sending to other Velcom clients;

Free SMS sending via Velcom network;

1000 minutes to communicate with subscribers of other Belarusian operators.

Additional costs for customers who have connected "Smart":

Connection cost - forty rubles (when purchasing a new SIM card or changing the tariff);

Video communication (outgoing calls) - ten kopecks;

Messages to subscribers of other Belarusian operators - five kopecks;

MMS in the country - six kopecks, abroad - twenty-seven kopecks.

The tariff has some features that you should find out about in advance, so that later you do not waste time solving problems and finding out unexpected information:

Forty rubles will have to be paid to the one who buys a SIM card, changes the tariff or restores service by Velcom;

The subscription fee is charged daily - thanks to this, subscribers avoid overpaying for communication if they connected at the end of the current month;

For the first time, the daily fee is debited from the account on the next day after Smart Velcom was connected.

Internet only

Provider Velcom offers its customers two categories of tariff plans designed only for using the Internet: for phones and for tablets.

"Easy" - no prepayment, monthly fee is 1.63 rubles;

"250" for 2.72 rubles;

"350" - one month for RUB 3.16;

“750” - only the amount of payment changes, it is equal to 5.12 rubles;

“1000” - 6.21 rubles are debited every month;

"1500" for 8.61 rubles;

"3000" - three gigabytes of high-speed Internet for 15.8 rubles.

The last two items from the list are tariffs that can be connected together with Voka TV. Watching your favorite films and TV shows will cost almost fourteen rubles per month.

Offers with mobile internet for tablets:

"WEB Light" - without the included amount of information, monthly fee - 1.85 rubles;

"Start" - five hundred megabytes for 3.16 rubles per month;

"4" - four gigabytes, which allows you to fully work online, will cost 8.17 rubles;

Tankers is a highly advertised rate for those who like to play online games. There are no restrictions and limits here, and two gigabytes are given for the use of additional services. The tariff will cost 10.57 rubles per month;

"8" - a standard offer for twelve rubles a month;

"10 Voka" - television and high-speed Internet for 15.15 rubles;

"No obligations" - included in the tariffs without a subscription fee, you must pay for the provision of the service after the fact.

Tariffs that include paid traffic are connected with a discount of 50% of the total amount.

New customers are eligible for a promo code valid for three months.

Light tariffs

Social and special

Less popular tariff plans among Velcom's clients. They include a sufficient number of minutes, as well as the ability to create "favorite" numbers and Internet traffic. Convenient when used as directed.

Pension

Velcom tariff for constant communication with family and friends, suitable for pensioners. It includes outgoing calls to "favorite numbers", as well as the described option itself.

The subscription fee for Pension is 3.60 rubles per month. An additional Internet package is also available, connected through the Personal Account or by the USSD command * 135 * 1 #.

Calls to five dedicated “favorite numbers” will cost 1.54 rubles.

Social

A tariff plan that allows you to always stay in touch with loved ones. Includes "favorite numbers" and outgoing calls to Velcom subscribers.

The subscription fee is 1.54 rubles.

Additional features of "Social":

1.03 rubles for calls to one “favorite number”;

Additional provision of the Internet.